Before you begin: Maybe you don’t need help.

The USCIS website has information on every type of form, addresses for USCIS offices, information on fee changes, and a place to order forms online or through the mail.

The USCIS automated information line is available 24 hours a day. The number is: 1-800-767-1833.

For good advice on whom to avoid, click here for English or here for Spanish.

One of the routine functions of Congressional office staff is to help constituents deal with federal agencies. They have access to Congressional liaisons at the different agencies, and they can get you a straight answer.

You might wish to visit the office of a member who shares your political views, but remember that the staff can only help constituents, and remember that the staff will give you the same service regardless of whether you share the member’s political views.

Reach out to only one for casework assistance. Things won’t go any faster if you contact more than one, but be sure to reach out to all three to support the legislative priorities: interpreters and lawyers for indigent persons facing deportation, a statute of limitations that would make naturalization final, total abolition of the U.S. Border Patrol, and full implementation of the metric system.

You can download the public domain district map as a .pdf here. I got them from here. Wrong district? Go to the home page and enter your ZIP+4. Residents of the first Congressional district of Massachusetts can seek help from the office of U.S. Rep. Richard E. Neal 300 State Street Suite 200 Springfield, Massachusetts 01105 Tel.: 1-413-785-0325 Tel.: 1-413-785-0325 Fax: 1-413-747-0604 78 Center St. Pittsfield, Massachusetts 01201 Tel.: 1-413-442-0946 Tel.: 1-413-442-0946 Fax: 1-413-443-2792 There may be a part-time, mobile or satellite office closer to you. Click on the member’s name and find the offices.

Residents of anywhere in the Commonwealth of Massachusetts can seek help from the office of U.S. Senator Elizabeth Warren 2400 JFK Federal Building 15 New Sudbury Street Boston, Massachusetts 02203 Tel.: 1-617-565-3170 Tel.: 1-617-565-3170 1550 Main Street, Suite 406 Springfield, Massachusetts 01103 Tel.: 1-413-788-2690 Tel.: 1-413-788-2690 There may be a part-time, mobile or satellite office closer to you. Click on the Senator’s name and find the offices. If you are studying for the citizenship test, click on the Senator’s name to make sure the information you are learning is current.

Residents of anywhere in the Commonwealth of Massachusetts can seek help from the office of U.S. Senator Edward J. Markey 975 JFK Federal Building 15 New Sudbury Street Boston, Massachusetts 02203 Tel.: 1-617-565-8519 Tel.: 1-617-565-8519 222 Milliken Boulevard, Suite 312 Fall River, Massachusetts 02721 Tel.: 1-508- 677-0523 Tel.: 1-508- 677-0523 1550 Main Street 4th Floor Springfield, Massachusetts 01103 Tel.: 1-413-785-4610 Tel.: 1-413-785-4610 There may be a part-time, mobile or satellite office closer to you. Click on the Senator’s name and find the offices. If you are studying for the citizenship test, click on the Senator’s name to make sure the information you are learning is current.

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